Incident log

Historical incident tracker

Review every update from the ops team, including maintenance and mitigations.

Realtime Spectator Delays

Started 3/1/2024, 2:10:00 PM

monitoring

Spectator socket rooms experienced higher latency for 20% of viewers.

3/1/2024, 2:10:00 PM
investigating

We are investigating elevated latency for spectator sessions.

3/1/2024, 2:28:00 PM
identified

Rolled back a proxy deploy and rebalanced socket rooms.

3/1/2024, 2:45:00 PM
monitoring

Latency returned to normal levels. Monitoring for 24h.

Database Maintenance

Started 2/20/2024, 2:00:00 AM

resolved

Scheduled Supabase maintenance to upgrade storage nodes.

2/20/2024, 2:00:00 AM
scheduled

Maintenance began. Some dashboards unavailable.

2/20/2024, 3:40:00 AM
resolved

Maintenance completed successfully.

Matchmaking Queue Delays

Started 2/5/2024, 5:00:00 PM

resolved

Unexpected traffic spikes increased queue times for ranked Classic.

2/5/2024, 5:00:00 PM
investigating

Investigating matchmaking queue backlog.

2/5/2024, 5:20:00 PM
identified

Scaled additional pods and cleared stuck jobs.

2/5/2024, 6:05:00 PM
resolved

Queues normalized. Incident resolved.

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